Bridge to Better: Improving Access to Behavioral Health Treatment

In this episode, Donna Bailey, CEO, guides us through the pivotal role of Community Behavioral Health (CBH). CBH funds crucial mental health treatment for Medicaid recipients in Philadelphia, ensuring accessibility and support. We focus on CBH's efforts in supporting pregnant or parenting individuals, including collaborations with the Joseph J Peters Institute (JJPI). We explore NNCC's successful collaboration with JJPI, connecting over 200 clients to essential therapy services. This highlights CBH's extensive provider network and its impact on mental health outcomes. The conversation emphasizes preemptive engagement in mental health services and overcoming systemic barriers, addressing social determinants of health crucial to tackling mental health challenges. As we observe Black Maternal Mental Health Week 2024 (July 19-26), this episode underscores the need for equitable mental health care access. Join us as we discuss fostering comprehensive care for all Philadelphians.

Donna E.M. Bailey 

Donna E.M. Bailey is a distinguished healthcare professional committed to making a difference in the lives of Philadelphians. As CEO of Community Behavioral Health (CBH), a 501(c)3 behavioral health managed care plan serving over 750,000 Medicaid members in Philadelphia, Donna combines her deep dedication to service with a unique blend of expertise and empathy. Donna's leadership approach is rooted in her core belief that everyone deserves an opportunity to thrive. Her extensive professional, volunteer and philanthropic work exemplifies her steadfast commitment to supporting marginalized communities.

Donna E.M. Bailey's Bio (Continued)

  • Recognizing the pervasive impact of trauma in Philadelphia, she emphasizes the importance of trauma-informed care for mental health Philadelphians, also extending to healthcare professionals who may be affected by exposure to clients' traumatic histories as well as triggering their own. Donna had not envisioned a career in health and human services but was grateful to her colleagues and mentors who recognized her tremendous potential to serve and make a difference in the industry. She pays it forward by energizing and supporting team members and colleagues in their career endeavors.

  • In the ever-evolving healthcare landscape impacted by the COVID-19 pandemic, as CEO, Donna's primary focus is strengthening CBH's core business functions by leveraging technology and data-driven decision-making and ensuring that CBH's priorities align with its unwavering commitment to its members, providers, and staff. Donna is resolute in pursuing partnerships that enhance members’ access to essential behavioral health support systems, especially considering the current staffing shortages. She passionately believes that building a more resilient and effective behavioral health system requires collaboration between managed care organizations, policymakers, behavioral health providers, and advocacy groups.

  • Donna held various roles throughout her nine-year tenure at CBH before returning to CBH in 2023. She served as Compliance Officer, Chief of Staff, Chief Operating Officer, and Interim Chief Executive Officer. Donna also served as Chief Integrated Health Services Officer at Public Health Management Corporation (PHMC), overseeing integrated health services, and focusing on quality, access, and accountability. Her leadership extended to primary care and behavioral health services and programs within PHMC and its subsidiaries.

  • Donna was the Assistant Managing Director for the Office of the Deputy Mayor for Health and Opportunity, Housing Director for the Commonwealth of Pennsylvania Department of Human Services, and Assistant Managing Director in the Office of Supportive Housing for Philadelphia County. During her tenure with the City, she was pivotal in facilitating major housing initiatives that resulted in 2,500 new housing options for low-income and disabled Philadelphians. Additionally, she established the City’s Housing Clearinghouse unit, providing housing resources and service linkages to more than 1,200 individuals transitioning out of homeless and behavioral health systems.
  • Donna holds a bachelor’s degree from Swarthmore College, an MBA from Pennsylvania State University, and a master’s degree from the University of Pennsylvania. She was named a City & State PA Black Trailblazers 2024 and a 2024 Metro Philadelphia Black Power Player. A proud Philadelphia native, Donna resides in Mt. Airy with her husband. Donna's multifaceted background and unwavering dedication make her a true asset to the healthcare industry and the Philadelphia community she serves.

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At the Core of Care highlights the consumer experience of patients, families, and communities and the creative efforts of nurses and other partners to better meet their health and healthcare needs through diversity, leadership, and practice innovation.

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